Harvard Business School

Lumry Family Associate Professor Of Business Administration at Harvard Business School

Henley Business School

Professor of Strategy and Operations Management at Henley Business School

Fisher College of Business

Associate Professor at Fisher College of Business

Harvard Kennedy School

Adjunct Lecturer in Public Policy at Harvard Kennedy School

Syracuse University

Professor, Public Administration and International Affairs at Syracuse University

Darden School of Business

Assistant Professor of Business Administration at Darden School of Business

Assistant Professor at Rutgers University–New Brunswick

Fordham University

Professor of Marketing at Fordham University

Eli Broad College of Business

Expert in Customer and Citizen Satisfaction Measurement, Marketing Research, and Consumer Behavior Modeling at Eli Broad College of Business

School of Hotel Administration

eCornell

Stanford Continuing Studies

ILR School

Director of Programs, Scheinman Institute on Conflict Resolution at eCornell