Brookings Institution

Nonresident Senior Fellow - Economic Studies, USC-Brookings Schaeffer Initiative for Health Policy at Brookings Institution

Boston University

PROFESSOR EMERITUS, OPERATIONS AND TECHNOLOGY MANAGEMENT at Boston University

Harvard Kennedy School

Malcolm Wiener Professor of Social Policy, Emeritus at Harvard Kennedy School

Haas School of Business

Associate Professor at Haas School of Business

Stephen M. Ross School of Business

Professor of Business Administration at Stephen M. Ross School of Business

The College of Engineering: Integrative Systems + Design

Professor at The College of Engineering: Integrative Systems + Design

Harvard Business School

Charles E. Wilson Professor of Business Administration at Harvard Business School

Fisher College of Business

Helen C. Kurtz Chair in MarketingProfessor of MarketingProfessor of Statistics at Fisher College of Business

Harvard Graduate School of Education

Professor Emerita at Harvard Graduate School of Education

Stephen M. Ross School of Business

Clinical Professor of Business Administration at Stephen M. Ross School of Business