Adjunct Professor at Seattle University

Fordham University

Associate Professor of Economics at Fordham University

The London School of Economics and Political Science

Professor (Sutherland Chair in European Institutions) at The London School of Economics and Political Science

Harvard VPAL

McCombs School of Business

Sr. Lecturer at McCombs School of Business

D'Amore-McKim School of Business

Professor of Accounting at D'Amore-McKim School of Business

Harvard Business School

UPS Foundation Professor of Service Management, Emeritus at Harvard Business School

Professor at Brigham Young University

Professor, Sociology School of Social Sciences at UC Irvine

Boston University

Lecturer in Marketing at Boston University