Alliance Manchester Business School

Visiting Professor of Customer Management at Alliance Manchester Business School

University of Western Australia Business School

Chair at School of Management & Marketing Advisory Board Curtin University/ Deputy Chair at National Portrait Gallery of Australia / Speaker at University of Western Australia Business School

Harvard Business School

Harvard Kennedy School

Harvard Graduate School of Design

Senior Lecturer of Business Administration at Harvard Graduate School of Design

eCornell

Adjunct Professor of Law at Cornell Law School at eCornell

Eli Broad College of Business

McCourt School of Public Policy

Adjunct Professor at McCourt School of Public Policy

Smith School of Business

Professor Emeritus at Smith School of Business

The College of Engineering: Integrative Systems + Design

Lean Specialist and Lecturer, University of Michigan College of Engineering Vice President for Lean Services, Optiprise, Inc. at The College of Engineering: Integrative Systems + Design

Center for Creative Leadership

Executive Coach at Center for Creative Leadership