Leonard N. Stern School of Business

Adjunct Associate Professor of Management and Organizations at Leonard N. Stern School of Business

Tepper School of Business

Harvard Business School

The Scheller College of Business

Lecturer at The Scheller College of Business

Harvard Business School

Sloan School of Management

Professor of Technological Innovation, Entrepreneurship, and Strategic Management and Engineering Systems at Sloan School of Management

Owen Graduate School of Management

Adjunct Professor of Management at Owen Graduate School of Management

University of California, Davis

Professor Emeritus at University of California, Davis

Boston University

Abraham and Lillian Benton Scholar, Professor of Law at Boston University

National University of Singapore

President, True Digital Group at National University of Singapore

MCE

Moscow School of Management SKOLKOVO

Chief Executive Officer at Michael Safran - CX Expert & Motivational Speaker at Moscow School of Management SKOLKOVO

Harvard Business School

Harvard Kennedy School

Michael D. Smith John H. Finley, Jr. Professor of Engineering and Applied Sciences; Distinguished Service Professor at Harvard Business School