University of California, Davis

Professor Emeritus at University of California, Davis

Boston University

Abraham and Lillian Benton Scholar, Professor of Law at Boston University

National University of Singapore

President, True Digital Group at National University of Singapore

MCE

Moscow School of Management SKOLKOVO

Chief Executive Officer at Michael Safran - CX Expert & Motivational Speaker at Moscow School of Management SKOLKOVO

Harvard Business School

Harvard Kennedy School

Michael D. Smith John H. Finley, Jr. Professor of Engineering and Applied Sciences; Distinguished Service Professor at Harvard Business School

INSEAD Business School

Ivey Business School

Assistant Professor, Management Communications at Ivey Business School

Hult Ashridge Executive Education

Professor of Practice at Ashridge Executive Education

Nicholas School of the Environment

Cambridge Judge Business School Executive Education

Professor of Information Systems & Innovation Studies at Cambridge Judge Business School Executive Education