Tepper School of Business

Adjunct Professor at Tepper School of Business

CityU College of Business

Professor at CityU College of Business

EMLYON Business School

ASSOCIATE PROFESSOR OF SERVICES MARKETING at EMLYON Business School

Sciences Po

Olin Business School

Darla Moore School of Business

Stephen M. Ross School of Business

Stephen M. Ross School of Business

Harvard Business School

Marvin Bower Associate Professor of Business Administration at Harvard Business School

Olin Business School

Stephen M. Ross School of Business

Lecturer of Business Administration. WDI Research Fellow at Stephen M. Ross School of Business