Best executive courses in Leadership in United Arab Emirates

ICTD International Centre for Training and Development

Managing Customer Service

This training course in Customer Service is designed to cover the full range of activities involved in the management of client relationships, by providing delegates with a thorough understanding of the effects of poor customer service, as well as with awareness of the link between good customer...

ICTD International Centre for Training and Development

Effective Communication & Teamwork Management Skills

Providing safe health care depends on highly trained individuals with disparate roles and responsibilities acting together in the best interests of the patient. Communication barriers across hierarchies, failure to acknowledge human fallibility, and lack of situational awareness combine to cause...

ICTD International Centre for Training and Development

High Achievement Leadership & Crisis Management

This course provides leadership training in the skills required to manage yourself and other people, and demonstrates how excellent leadership transforms organizations. There are major challenges facing the leaders of today who seek to shape organizations for tomorrow. New models of leadership...

ICTD International Centre for Training and Development

Effective Leadership

Facilitation skills that you can adopt in your organization to deliver endless results. When you have completed this module you will be able to define the key concepts associated with leadership and you will be able to: Identify the main obstacles to effective leadership in the organization ...

ICTD International Centre for Training and Development

Understanding Emotional Intelligence

Leading and managing requires more than simply a high IQ (Intelligence Quotient). Managers need to understand how their own emotions have an impact on their performance, and how understanding and handling the emotions of others can maximize individual and team performance. Course...

ICTD International Centre for Training and Development

Advanced Management Skills for Senior Managers and Executives

The environment confronting business leaders today is unprecedented and volatile. The theories and models that guided decision making in the past no longer seem to provide leaders with all the answers. Increasingly, successful leaders rely on their own judgment to make decisions. The Advanced...

ICTD International Centre for Training and Development

The Middle Manager Development Program Preparing Future Leaders

Many middle professionals have a wealth of experience at handling day to day management issues and are now ready for a bigger challenge. Are there extra skills they need to acquire to prepare them for the next level of leadership? This programme is about exploring and mastering those skills and...

ICTD International Centre for Training and Development

Management Skills for Newly Appointed Employees

As people progress in their career and are promoted they soon realize that new skills are required to manage other people and to lead teams effectively. This program will provide a framework to understand the key drivers of leadership and management success and a toolbox of essential team...

ICTD International Centre for Training and Development

Management Skills for Excellence

This programme has been designed for people already in a staff management position, or those about to take up an appointment, who wants to review their management style, explore the latest thinking and models for effective management and leadership, and develop their skills to become excellent in...

ICTD International Centre for Training and Development

Leading With Excellence People, Process, Productivity, Profit

Both leadership and management in the 21st Century are becoming increasingly more complex. Typically organizations in both the public and private sectors are facing changes driven by political, economic, sociological, technological, legal and environmental issues. In order to successfully meet...