Best executive courses in Marketing in United Arab Emirates

ICTD International Centre for Training and Development

Customer Service Managing Relationships

A clear focus on improving your company's business performance through better customer retention You will be able to identify clear areas of improvement for your customer care team A 'customer-centric' approach that will enable you to fulfil your customers' individual needs You will have...

ICTD International Centre for Training and Development

Creating a Service Culture: Strategies and Tactics for Creating an Environment of Excellence

A company’s most vital asset is its customers. Without them, we could not exist in business. When you satisfy our customers, they not only help your organization grow by continuing to do business with you, but they are more likely to recommend you to friends and associates. Organizations which...

ICTD International Centre for Training and Development

Customer Focus in Business Markets

This course provides a progressive approach to business marketing and business market management, which is the process of understanding, creating and delivering value to targeted business markets and customers. Business markets are composed of firms, institutions or governments. The course...

ICTD International Centre for Training and Development

LNG Trading & Logistics

This intensive five-day course has been specifically designed to give you the tools to develop an effective LNG Trading and Logistics strategy in the rapidly evolving LNG market. This course will equip the participants with the skills needed to progress to the next level. Throughout the course,...

ICTD International Centre for Training and Development

Fundamental and Anatomy of Shipping Logistics

Why a course on Fundamentals & Anatomy of Shipping Logistics? Being an expert in one field is no longer enough - an awareness of the whole business is essential. Environmental issues impact economics. Political shifts open up threats and opportunities. Changes in law, finance, marketing, energy...

ICTD International Centre for Training and Development

Freight and Cargo Management

International trade has been conducted by many companies for many years-in more recent times however, the growth in international sourcing/importing has meant that many companies have found they do not have the appropriate knowledge and know how. This course intensive five-day course looks at...

ICTD International Centre for Training and Development

Role of Logistics in International Trade

International trade has been conducted by many companies for many years- in more recent times however, the growth in international sourcing/importing has meant that many companies have found they do not have the appropriate knowledge and know how. This training programs looks at the essentials...

ICTD International Centre for Training and Development

Analyzing the Supply Market

Supply market analysis involves the gathering of facts, data, observations and trends about the marketplace in which suppliers conduct business. Conducting a structured assessment of past and future developments to determine the potential impact on future sourcing decisions and identifying. In...

ICTD International Centre for Training and Development

Specifying and Assuring Quality

Project success is assured by taking a balanced approach to quality, time and cost, resulting in satisfied customers. In this course, you develop and apply a project quality framework using the tools and techniques needed to deliver consistent project success within your organization. Supply...

ICTD International Centre for Training and Development

Customer Care and Service Skills

What is good customer service? How can it go from good to great? What are the pitfalls that many perople experience when trying to deliver customer service? Does attitude count? What is the best way to handle difficult customers? What techniques can be used to reduce customer-service stress? Find...