Best executive courses in Marketing in United Arab Emirates

ICTD International Centre for Training and Development

Customer Orientation & Communication Skills

We make your employees aware of how to think and act with a customer focus – taking a practical approach using examples from your day-to-day business. This improves communication skills and teaches participants how to behave correctly. The Customer Orientation course is aimed at service...

ICTD International Centre for Training and Development

Customer Service and Communication Skills

Customer Service Communication Skills will help learners develop soft skills as well as enhancing their skills in listening, grammar, pronunciation and reading. Each of these is approached in the context of communication needs in a customer service environment. Learners have the opportunity to...

ICTD International Centre for Training and Development

Customer Service Managing Relationships

A clear focus on improving your company's business performance through better customer retention You will be able to identify clear areas of improvement for your customer care team A 'customer-centric' approach that will enable you to fulfil your customers' individual needs You will have...

Oxford Management Centre

Best Practices for Protocol Officers

Strengthening Knowledge, Skills & Capabilities A high-performing protocol officer must be a good facilitator, negotiator, researcher, conversationalist, networker, and event organiser. They can communicate clearly, analyse and report on situations, remain calm under pressure, treat people with...

IFF Training

ESG Finance & Investment

Brand new course - Packed with case studies to help you successfully define and capitalize on ethical investment strategies This brand new course is aimed towards the financial investments that now have strong ethical focus. Starting from the fundamentals of investment theory and practice,...

ICTD International Centre for Training and Development

Planning Public Relations and Media Programs

Comprehensive study of public relations including identifying and reaching internal and external publics; dealing with print and electronic media; advertising, printing, direct mail; and preparing a public relations plan and budget. Course Objectives By the end of the program,...

ICTD International Centre for Training and Development

The Power of Customer Service – an Intensive Development Program

It is essential to accurately measure what your customers want and to develop breakthrough strategies to serve their needs. How satisfied are your customers and how does your organization’s customer satisfaction level compare with that of your competitors? The heart of any organization can be...

ICTD International Centre for Training and Development

PR Monitoring & Measurement

Recognize how to communicate effectively with the internal and external publics of the organization. Identify the role of a PR professional in supporting the image and reputation of the organization. Course Objectives By the end of this seminar, delegates will be able to: ...

ICTD International Centre for Training and Development

Understanding the Retail Strategy

The new demanding consumer has higher needs and expectations from retailing in particular, than ever before. This has been created by the well-educated smart shopper, a new communications paradigm, pervasive advertising, and a surplus of just about everything – expect time. The result is the ‘I...

ICTD International Centre for Training and Development

Financial Statements and International Reporting Standards

This programmed provides the essential skills required to prepare, present and analyze financial statements in accordance to IFRS in order to: Evaluate past performance Identify business Strengths, Weaknesses, Opportunities and Threats Improve decision making and future financial...