Best executive courses in Operations in United Arab Emirates

ICTD International Centre for Training and Development

Employee Development and Talent Discovery, Retaining and Management

The challenges associated with the changing nature of work and the workplace environment are as real for the campus as elsewhere. Rapid change requires a skilled, knowledgeable workforce with employees who are adaptive, flexible, and focused on the future. One of your key responsibilities is to...

ICTD International Centre for Training and Development

Advanced Employee Relations

Advanced Employee Relations is the work that involves providing advice and assistance to employees and managers, program administration, research, and case management in matters related to conduct, performance, attendance, and dispute resolution. In this workshop, participants will have an...

ICTD International Centre for Training and Development

Certified Training Professional

The Certified Training Professional designation recognizes individuals who have completed the CTP Program. And all of its member organizations recognize that those individuals so designated possess the competencies expected of a training practitioner.. Participants are expected to satisfactorily...

ICTD International Centre for Training and Development

Training Needs Analysis & Evaluation Identify the Real Training Needs of Your Organization & Evaluate the Effectiveness of Training Solutions

For an organization, one might go one step further and revise Anatole’s saying to end as, “…what you need to know and what you don’t.” If an organization is going to be successful in reaching its goals, your staff must be trained in what they must know to reach those goals. The responsibility of...

ICTD International Centre for Training and Development

Essential Skills for the HR Professional: Strategic Human Resources Management, Human Resources Kpis: Benchmarking HR Performance, Strategic Recruitment, Interviewing & Selection, Career Development & Succession Planning Strategies

ICTD International Centre for Training and Development

Performance Management From Goal Setting to Appraisal

Simply put, performance management includes activities to ensure that goals are consistently being met in an effective and efficient manner. Performance management can focus on performance of the organization, a department, processes to build a product or service, employees, etc. Information in...

Oxford Management Centre

Budgeting and Financial Management for Police Services

This leading-edge Oxford Budgeting and Financial Management for the Police Services training course is designed to provide a comprehensive briefing on the fundamental principles, key functions, and practical application in the continuously developing sphere of public sector finance, focusing...

ICTD International Centre for Training and Development

Fundamentals and Strategies of Success in Public Relations Management

This training course in PR Management has been designed to help delegates improve their strategic thinking when designing a PR campaign. The training provides them a comprehensive overview of the most effective Public Relations Management tactics that can make a difference in their...

ICTD International Centre for Training and Development

Establishing and Managing a Contact Centre and Help Desk

Establishing and managing a call centre and help desk requires a range of specialist knowledge and people skills. In this intensive 5-day program, an overview of the core areas is presented with clear guidelines given for implementation. Presentation of key theory is blended with case studies,...

ICTD International Centre for Training and Development

Managing Customer Service

This training course in Customer Service is designed to cover the full range of activities involved in the management of client relationships, by providing delegates with a thorough understanding of the effects of poor customer service, as well as with awareness of the link between good customer...