Best executive courses in Strategy in United Arab Emirates

ICTD International Centre for Training and Development

Establishing and Managing a Contact Centre and Help Desk

Establishing and managing a call centre and help desk requires a range of specialist knowledge and people skills. In this intensive 5-day program, an overview of the core areas is presented with clear guidelines given for implementation. Presentation of key theory is blended with case studies,...

ICTD International Centre for Training and Development

Customer Orientation & Communication Skills

We make your employees aware of how to think and act with a customer focus – taking a practical approach using examples from your day-to-day business. This improves communication skills and teaches participants how to behave correctly. The Customer Orientation course is aimed at service...

ICTD International Centre for Training and Development

Strategic Internal Communications

The recessionary global economic conditions experienced following global market turmoil in the later part of 2008 impacted on organizations across the globe. In these times, the organizations at the forefront of good business practices – including best practice internal process and communication...

ICTD International Centre for Training and Development

Strategic Thinking & Business Planning

Strategic thinking and planning are now an essential part of a leader's daily work. In order to maintain their organization's competitive edge, leaders at all levels of an organization need to evaluate and prioritize work, according to strategic goals. A successful strategic process engages...

ICTD International Centre for Training and Development

Strategy and Strategic Planning

Strategy is a frequently misunderstood concept which needs to be translated into everyday language, and its process demystified. Strategy is not merely about achieving and keeping a sustainable competitive advantage, but is about being genuinely creative. Strategic planning is very much not...

ICTD International Centre for Training and Development

Executive Leadership: Delivering Results Through Strategic Performance Management

Strategic thinking is defined as both a way of looking at the world - particularly at challenging situations - and as a way of applying a set of techniques for framing and solving problems. It takes different forms in different situations, and certain levels of strategic thinking are more...

ICTD International Centre for Training and Development

Putting Strategy Into Action: Planning & Implementing Successful Corporate Strategies

Gain the skills necessary to change from letting things happen to making things happen the way we want. These are necessary skills to: Develop a new company/division/department To grow an existing company/division/department To take charge of your own life. Too often company executives...

ICTD International Centre for Training and Development

Crisis & Change Management - Strategic Planning

This Crisis and Change Management course is designed for experienced managers who need to develop their skills in order to learn to manage crisis situations and change in the most effective way possible. The course defines and examines what is meant by Crisis Management noting the special need...

ICTD International Centre for Training and Development

Leading With Excellence People, Process, Productivity, Profit

Both leadership and management in the 21st Century are becoming increasingly more complex. Typically organizations in both the public and private sectors are facing changes driven by political, economic, sociological, technological, legal and environmental issues. In order to successfully meet...

ICTD International Centre for Training and Development

Leading With Excellence: Negotiation, Persuasion & Critical Thinking

Both leadership and management in the 21st Century are becoming increasingly more complex. Typically organizations in both the public and private sectors are facing changes driven by political, economic, sociological, technological, legal and environmental issues. In order to successfully meet...