Best executive courses in United Arab Emirates

ICTD International Centre for Training and Development

Managing and Controlling Inventory

The ability to effectively manage has a major impact on supply chain performance and the resultant cost to serve profile. Poor inventory decisions will result in costs being increased or customers being let down. Getting the balance right requires skilful application of inventory management...

ICTD International Centre for Training and Development

Effective Procurement Research

Improve service whilst costs: an impossible task? With effective management ad leadership, world class company to this every day. “Getting more less” is possible and this seminar shows you how. In every Supply Chain, the service levels are paralleled with the costs to serve. However, changes to...

ICTD International Centre for Training and Development

Understanding the Retail Strategy

The new demanding consumer has higher needs and expectations from retailing in particular, than ever before. This has been created by the well-educated smart shopper, a new communications paradigm, pervasive advertising, and a surplus of just about everything – expect time. The result is the ‘I...

ICTD International Centre for Training and Development

Team Negotiation

Well, on paper it was a great idea. This project could take your company right up to the big leagues and provide your product line with the kind of clout that might even shake up the industry. There have been questions about which division is reporting to whom, and even within senior management...

ICTD International Centre for Training and Development

Basic Negotiation Skills

ICTD International Centre for Training and Development

Dealing With Difficult Customers

The customer revolution is here to stay. As product and services become more and more alike, the competitive edge has to come from the experience the customer has with your organization – it all comes down to PEOPLE. The overall goal is to minimize that experience, so the customer mot only...

ICTD International Centre for Training and Development

Customer Care and Service Skills

What is good customer service? How can it go from good to great? What are the pitfalls that many perople experience when trying to deliver customer service? Does attitude count? What is the best way to handle difficult customers? What techniques can be used to reduce customer-service stress? Find...

ICTD International Centre for Training and Development

Advanced Contract Management and Effective Contract Handling

All organizations need to plan. Most will have strategic or corporate plans which provide a direction for the organization and its staff. Identification of requirements is clearly of strategic importance, especially where key purchases are critical to the liquidity of a company or the performance...

ICTD International Centre for Training and Development

Negotiation Strategies

ICTD International Centre for Training and Development

Tendering & Contracting

This course is designed to help companies award the right contracts to the best providers. Contracting involves many roles that must work together to negotiate, document, and ensure a reliable supply of goods and services for capital projects and ongoing operations. Everyone involved in...