Best executive courses in United Arab Emirates

ICTD International Centre for Training and Development

Legal Secretary Course

This course will tell you about what legal skills are vital for making yourself more valuable to the company or firm you are currently working for. The field of law for a secretary is one of the best positions to have in the world of office work. A good legal secretary will, quite frankly, never...

ICTD International Centre for Training and Development

Hazardous Areas Equipment for Engineers & Technicians

This course provides you with an understanding of the hazards involved in using oil & gas equipment in potentially hazardous/explosive atmospheres. It is based on the international IEC79 series of standards that are now replacing the older national standards. Installation utilizing...

ICTD International Centre for Training and Development

Electrical Installations & Maintenance: Design, Inspection / Testing, Maintenance and Resilience

Electrical installations, whether for a small house or a large factory must meet certain basic criteria. It must convey electrical energy in an efficient manner from the point of origin (usually the load terminals of the Electricity Authority’s meters) to the locations, within the premises where...

ICTD International Centre for Training and Development

Power Transformers, Testing, Practical Problems and Solutions

This course is designed to provide delegates a detailed and up-to-date overview of power transformer operation, testing, practical problem and solution. It covers the basic concepts of transformer including the main electric parameters and law, magnetism and laws, magnetism and electromagnetism,...

ICTD International Centre for Training and Development

Effective Recruitment Skills

Recruitment is the process of having the right person, in the right place, at the right time and it is crucial to organizational performance. This course provides information on the recruitment process, recruitment law, equality and diversity issues, policy and methods, online recruitment, costs...

Oxford Management Centre

Complex Negotiation Skills in the Oil & Gas

Professionals of the oil and gas industries are more than ever required to know and understand the regulations and practices governing their industry. This requirement extends not just to lawyers, but also geologists seeking out new mining sites, engineers planning the drills, and those...

ICTD International Centre for Training and Development

Understanding the Retail Strategy

The new demanding consumer has higher needs and expectations from retailing in particular, than ever before. This has been created by the well-educated smart shopper, a new communications paradigm, pervasive advertising, and a surplus of just about everything – expect time. The result is the ‘I...

ICTD International Centre for Training and Development

Customer Relationship Management (CRM)

"Top quality customer service is never an accident. It is the result of high intention, great effort, intelligent direction, good management, and skilful execution." In fiercely competitive markets such as the Gulf region, where products and services are similar, 'putting the customer first' is...

ICTD International Centre for Training and Development

Customer Service Managing Relationships

A clear focus on improving your company's business performance through better customer retention You will be able to identify clear areas of improvement for your customer care team A 'customer-centric' approach that will enable you to fulfil your customers' individual needs You will have...

ICTD International Centre for Training and Development

Incoterms & Commercial Trade Regulation

The Incoterms rules or International Commercial Terms are a series of pre-defined commercial terms published by the International Chamber of Commerce (ICC). They are widely used in International commercial transactions or procurement processes. A series of three-letter trade terms related to...