Best executive courses in United Arab Emirates

ICTD International Centre for Training and Development

Customer Care and Service Skills

What is good customer service? How can it go from good to great? What are the pitfalls that many perople experience when trying to deliver customer service? Does attitude count? What is the best way to handle difficult customers? What techniques can be used to reduce customer-service stress? Find...

ICTD International Centre for Training and Development

Advanced Excellence for Managers: Strategic Management, Leadership, Thinking, Planning and Competencies

Business leaders are required to possess cutting-edge skills and are faced with increasingly complex responsibilities. Most Leaders of tomorrow must come from the ranks of the managers of today. Making this transition from manager to leader requires new competencies and a plan to move into...

ICTD International Centre for Training and Development

Power System Harmonics Analysis, Mitigation & Solution Strategies

Power must be supplied that allows loads to operate effectively, regardless the size of the electrical system. Power disturbances often cross the meter boundary between electrical utility and user causing motor overheating, transformer failure, nuisance tripping, data corruption, light flickering...

ICTD International Centre for Training and Development

Practical Process Control & Instrumentation: Measurement & Sensors

Globalization has placed increasing demands on modern process control in terms of quality, safety, flexibility and costs. However, more efficient control can only be achieved through better measurement – when the process instrumentation provides the correct information. This course, ‘Process...

ICTD International Centre for Training and Development

Circuit Breakers & Switchgears (lv/mv/hv) — Design, Testing, Commissioning, Maintenance, Repair & Troubleshooting

Delegates will gain an overall appreciation of the applicable standards and working practices for: Fundamental of Circuit Breaker Types of Low and Medium Voltage Circuit Breaker HV Switch Gears Insulation and maintenance of CB Over current trip equipments Testing of Low and Medium...

ICTD International Centre for Training and Development

Insulation Coordination for Power Systems

This course provides delegates with a fundamental understanding of transient phenomena common to electric power systems. The material is especially suited for those who simulate transients with tools such as EMTP, those who analyze waveforms from transient recorders, those who conduct failure...

ICTD International Centre for Training and Development

Power Quality and Harmonics

The Power Quality and Harmonics course combines extensive study experience to familiarize attendees with the terminology and concepts to evaluate power quality. The course reviews the causes of various types of power quality problems in commercial and industrial environments. The effect of these...

ICTD International Centre for Training and Development

Basic Storekeeping Skills

This course offers a general introduction to the roles expected by anyone in a storekeeping position. The different stores operations are explained in detail to better appreciate the position of a storekeeper in the company operations. This course builds upon the previous course in that it...

ICTD International Centre for Training and Development

Latest Techniques for Interviewing, Testing & Effective Selection

In today’s business world Interviewing has been identified as a critical management skill. Proven results have concluded that the “Old Style” interview is a failure. Published results show it’s less than 1.5% likely to be successful. The new approach to interviewing is to use the behavioral...

ICTD International Centre for Training and Development

Advanced Program in Negotiations Related to Oil & Gas Industry From Legal Perspective With an Emphasize on International Law Principals