Canan Kocabasoglu Hillmer

Languages

Turkish.

Expertise

Primary Topics

• Corporate Social Responsibility
• E-Business
• Logistics & Distribution
• Production & Operations Management
• Supply Chain Management

Research Topics

The Role of Organizational Risk Propensity and Stakeholders on The Performance of New Product Development Programs

In today’s competitive landscape, developing and launching new products quickly and in a cost effective manner is critical. Consequently, companies require well planned and managed new product development (NPD) programs. The decision regarding the level and form of investment in the new product development (NPD) program may be influenced by both internal and external forces. Based on survey responses from 126 plant managers, the results of this study suggest that organizational risk propensity influences the level of investment in NPD teams and technology/R&D whereas the high-pressure stakeholders, such as customers and competition, were found to influence only the investments in technology/R&D. Low-pressure stakeholders, such as suppliers, governments and NGOs, were not significantly related to investments. The results also suggest that when managers increase the investment in NPD teams, the time-to-market increases and the NPD costs decrease. When managers increase the investment in technology/R&D, the NPD costs decrease.

Understanding Employee Performance Through Statistical Process Control

Performance appraisals, as part of performance management systems, are an important aspect of human resource management. The objective of this study is to explore different types of variation that create disparities in employee performance. Important concepts about variation are reviewed and specific applications of these concepts are provided for the case of performance appraisals. The study covers discussions on the importance of managers recognizing the difference between common cause and special cause variation as well as employee-controlled vs. management-controlled variation in employee performance, the issues to consider in eliminating variation, and the challenges of making effective decisions in the presence of variation. In addition, tools are provided to help managers recognize different types of variation.

Chapter

Cinicioglu, E.N., Shenoy, P.P., Kocabasoglu, C. and Kocabasoglu Hillmer, C. (2007). Use of Radio Frequency Identification for Targeted Advertising: A Collaborative Filtering Approach Using Bayesian Networks. In Mellouli, K. (Ed.), Symbolic and Quantitative Approaches to Reasoning with Uncertainty, Lecture Notes in Artificial Intelligence (pp. 889–900). Berlin: Springer-Verlag.

Journal Articles (11)

• Son, B.G., Kocabasoglu-Hillmer, C. and Roden, S. (2016). A dyadic perspective on retailer-supplier relationships through the lens of social capital. International Journal of Production Economics, 178, pp. 120–131. doi:10.1016/j.ijpe.2016.05.005.
• Son, B.G., Sodhi, M., Kocabasoglu-Hillmer, C. and Lee, T.H. (2016). Supply chain information in analyst reports on publicly traded companies. International Journal of Production Economics, 171, pp. 350–360. doi:10.1016/j.ijpe.2015.10.011.
• Kim, M., Suresh, N.C. and Kocabasoglu-Hillmer, C. (2015). A contextual analysis of the impact of strategic sourcing and E-Procurement on performance. Journal of Business and Industrial Marketing, 30(1), pp. 1–16. doi:10.1108/JBIM-01-2012-0010.
• Kim, M., Suresh, N.C. and Kocabasoglu-Hillmer, C. (2013). An impact of manufacturing flexibility and technological dimensions of manufacturing strategy on improving supply chain responsiveness: Business environment perspective. International Journal of Production Research, 51(18), pp. 5597–5611. doi:10.1080/00207543.2013.790569.
• Storey, C. and Kocabasoglu-Hillmer, C. (2013). Making partner relationship management systems work: The role of partnership governance mechanisms. Industrial Marketing Management, 42(6), pp. 862–871. doi:10.1016/j.indmarman.2013.05.019.
• Chiang, C.Y., Kocabasoglu-Hillmer, C. and Suresh, N. (2012). An empirical investigation of the impact of strategic sourcing and flexibility on firm's supply chain agility. International Journal of Operations and Production Management, 32(1), pp. 49–78. doi:10.1108/01443571211195736.
• Kocabasoglu Hillmer, C. and Hillmer, S. (2008). Using Qualitative Data to Learn about Customer Needs: Understanding Employer Desires When Designing an MBA Program. Quality Management Journal, 15(2), pp. 51–63.
• KOCABASOGLU, C., PRAHINSKI, C. and KLASSEN, R. (2007). Linking forward and reverse supply chain investments: The role of business uncertainty. Journal of Operations Management, 25(6), pp. 1141–1160. doi:10.1016/j.jom.2007.01.015.
• Hillmer, S. and Kocabasoglu Hillmer, C. (2007). Improving Quality and Productivity via Stratification: A Call Center Example for Forming Homogeneous Employee Groups. Quality Management Journal, 14(1), pp. 19–29.
• Prahinski, C. and Kocabasoglu, C. (2006). Empirical research opportunities in reverse supply chains. Omega, 34(6), pp. 519–532. doi:10.1016/j.omega.2005.01.003.
• Kocabasoglu, C. and Suresh, N.C. (2006). Strategic Sourcing: An Empirical Investigation of the Concept and Its Practices in U.S. Manufacturing Firms. The Journal of Supply Chain Management, 42(2), pp. 4–16. doi:10.1111/j.1745-493X.2006.00008.x.

Editorial Activities (3)

• Journal of Supply Chain Management, Referee, 2010 – present.
• Journal of Operations Management, Referee, 2008 – present.
• International Journal of Information Systems and Supply Chain Management, Member of Editorial Board, 2007 – present.