Lincoln Rowley

Impact driven growth leader delivering strategic initiatives to expand sales and market share, improve operational performance and deliver outstanding customer experience to keep customers for life.

Leading digital transformation in Marketing, Sales, Sales Operations, Service, eCommerce, and Customer Engagement.

Mergers & Acquisitions, Divestiture due diligence, post transaction integration and Venture Capital deal flow and funding.

Product Management driving capabilities to market in an Agile environment to improve user experience, adoption, growth and customer retention.

Recruiting and Developing high performance teams to exceed expectations - receiving Team recognition awards and individual recognition for team members and myself.

International experience in the European, Asian, South & Central American, and Caribbean Markets

Keywords: Trusted Business Advisor, Strategy, Marketing, Sales, Operations, CRM, Salesforce.com, ERP, Business Intelligence, eCommerce, Omni-channel Marketing, Customer Experience, UX, CX, Enterprise Solutions, Presentation Skills, VP, Senior Director, Leadership, C-Level, CEO, Board of Directors, Content, Retail, Finance, Modeling, SOX, Six Sigma, Lean, Vendor Management, Contract, Product Management, Program, Adoption, Vision, COE, Excellence, Quality, CallidusCloud, SAP, SAP Commissions, BI, Workfront, Adobe Experience Manager, .com, Change Management, Teaching, Public Speaking, Client Relationship Management

Education

• Executive MBA Certification Rutgers Business School (2016 — 2016)
• Executive MBA Rutgers, The State University of New Jersey-Newark (2007 — 2009)
• N/A Accenture Training Center
• National student exchange program University of Hawaii at Manoa
• BBA University of Massachusetts at Amherst - Isenberg School of Management

Companies

• Principal Enterprise Architect Salesforce (2020)
• Principal Cogito Partners, LLC (2003)
• Senior Business Architect, Global Commercial Excellence Stryker (2016 — 2020)
• Director of Salesforce Strategy and Operations Wyndham Hotel Group (2013 — 2016)
• Adjunct Professor of Business Rutgers Business School (2010 — 2013)
• Director, Product Management, Deployment and Analytics Realogy (2007 — 2013)

Skills

The most important

• Business Process Improvement
• Customer Relationship Management (CRM)
• Sales

Other

Finance, Process Improvement, Governance, Budgets, Market Research, Strategic Partnerships, Business Planning, Project Management, Salesforce.com, Mergers & Acquisitions, Vendor Management, Analytics, Consulting, Program Management, Leadership, Business Intelligence, Management, Product Management, Cross-functional Team Leadership, Strategic Planning, Strategy