Mathieu Beal
Assistant Professor at Grenoble Ecole de Management
Schools
- Grenoble Ecole de Management
Links
Biography
Grenoble Ecole de Management
Areas of expertise
- Services marketing
- Complaints on social media
- Service recovery
Biography
Mathieu Béal holds a PhD from University Lyon 3 (Best dissertation awards from FNEGE and Le Sphinx). His research interests are within the services marketing field, especially in service recovery and customers'' complaints on social media. Mathieu published his research in Journal of Service Research, Marketing Letters and Journal of Business Research.
Courses
- Customer Management and Customer Intelligence
- Market Research
- Méthodes quantitatives
Read about executive education
Other experts
Popular Courses
Private Equity: Investing and Creating Value
The Wharton School
Philadelphia, Pennsylvania, United States
Feb 2, 2025
The Positive Leader: Deep Change and Organizational Transformation
Stephen M. Ross School of Business
Ann Arbor, Michigan, United States
Dec 1
Leading People and Teams
ESMT
Berlin, Germany
Nov 19
Looking for an expert?
Contact us and we'll find the best option for you.