Associate Professor Emeritus, Public Affairs at Syracuse University
Degree
Specialties
Nonviolent conflict and change, conflict resolution
Personal Website
http://faculty.maxwell.syr.edu/nkatz/
Courses
Sara Hamilton is the Founder and CEO of Family Office Exchange (FOX), the definitive source of information and best practices associated with the business of managing family wealth across generations. The strength of the FOX network is derived from the collective knowledge and experience of over ...
Courses BUSML 4222 Services Marketing Examines customer touch point analysis, brand consistency and integrating customer information across the organization. Issues addressed: understanding service failure and recovery, management of service employees and the establishment of a service culture....
Experienced lean/process improvement consultant with a history of value-added deliverables. Successful strategy leader for key industry segment within a management consulting organization. Adept at developing positive, sustained relationships from executive leadership to front-line employees. Eff...
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