Susan Ashford

Michael & Susan Jandernoa Professor of Management and Organizations. Chair of Management & Organizations at Stephen M. Ross School of Business

Biography

Stephen M. Ross School of Business

Research

Susan Ashford''s current research interests include leadership and managerial effectiveness, issue selling, self-management and organizational change. She has studied this work in the context of interpersonal relations, organizational change, and employee socialization, Dr. Ashford teaches in the areas of organizational behavior, leadership, negotiation, and the management of organizational change.

Executive Leadership

Susan Ashford is the Michael and Susan Jandernoa Professorship in Management and Organization at the Ross School of Business and the Area Chair of the Management and Organizations group.  On the Ross faculty since 1991, she taught previously at the Amos Tuck School of Business, Dartmouth College (1983-1991).  Professor Ashford works with executive audiences in the areas of leadership and leadership development, negotiation, managerial skills and effectiveness, and bottom-up organizational change.  She teaches the negotiation course within the EMBA program and the capstone leadership course within the WMBA program.

Professor Ashford received her MS and Ph.D. degrees from Northwestern University.  She has taught in executive development programs at The University of Michigan, Dartmouth College, Duke University, and for Eli Lilly, Johnson & Johnson, Whirlpool Corporation and the Corporate Leadership Center’s Leading Women Executives program.  She has consulted to various organizations, including General Electric and Merrill Lynch.  Dr. Ashford has also served as a trainer for the management simulation project at New York University, working with executives from various organizations on their strategic and interpersonal skills.

Professor Ashford's current research interests include leadership development and effectiveness, issue selling, self-management, and proactivity.  Her research has been published in a variety of outlets, including the:  Academy of Management Review, Academy of Management Journal, Administrative Science Quarterly, Strategic Management Journal, and Journal of Applied Psychology.  Dr. Ashford is an Associate Editor for the Annual Review of Organizational Psychology and Organizational Behavior and is currently a member of the editorial board for the Academy of Management Journal.
 
Professor Ashford is a Fellow of the Academy of Management professional association.  She served as an Associate Dean for the Ross School of Business from 1994-1995, as the school’s Senior Associate Dean from 1998 – 2002 and as the Associate Dean for Leadership Programming and the Executive MBA from 2006-2010.

Videos

Read about executive education

Books

Issues Selling: Proactive Efforts Toward Organizational Change. AuthorsOng, M. & Ashford, S. J. Published Date2017 Source Routledge. Pages: 138-168 Proactivity at Work Parker, S. & Bindl, U.

Assuming the mantle: Unpacking the process by which individuals internalize a leader identity. AuthorsDeRue, D. S., Ashford, S. J., & Cotton, N. C. Published Date2009 Source Routledge Pages: 213-232 In Exploring Positive Identities and Organizations: Building a Theoretical and Research Foundation L. M. Roberts & J. E. Dutton

Speaking up and speaking out: The leadership dynamics of voice in organizations. AuthorsAshford, S. J., Sutcliffe, K. M., & Christianson, M. K. Published Date2009 Source Emerald group publishing Ltd. Pages: 175-202. Voice and Silence in Organizations J. Greenberg and M. S. Edwards

Proactive Feedback Seeking: The Power of Seeing Yourself as Others See you. AuthorsAshford, S. J. Published Date2013 Source Best Practices for Experience-Based Leadership Development.

Papers

  • Issues Selling: Proactive Efforts Toward Organizational Change. AuthorsOng, M. & Ashford, S. J. Published Date2017 Source Routledge. Pages: 138-168 Proactivity at Work Parker, S. & Bindl, U.
  • Assuming the mantle: Unpacking the process by which individuals internalize a leader identity. AuthorsDeRue, D. S., Ashford, S. J., & Cotton, N. C. Published Date2009 Source Routledge Pages: 213-232 In Exploring Positive Identities and Organizations: Building a Theoretical and Research Foundation L. M. Roberts & J. E. Dutton
  • Speaking up and speaking out: The leadership dynamics of voice in organizations. AuthorsAshford, S. J., Sutcliffe, K. M., & Christianson, M. K. Published Date2009 Source Emerald group publishing Ltd. Pages: 175-202. Voice and Silence in Organizations J. Greenberg and M. S. Edwards
  • Proactive Feedback Seeking: The Power of Seeing Yourself as Others See you. AuthorsAshford, S. J. Published Date2013 Source Best Practices for Experience-Based Leadership Development.

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