David Eccles School of Business

Associate Professor at David Eccles School of Business

University of Cape Town

Instructor at University of Cape Town

National University of Singapore

Assistant Professor at National University of Singapore

Foster School of Business

Professor of Management at Foster School of Business

The Wharton School

Marks-Darivoff Family Professor at The Wharton School

Kelley School of Business

Assistant Professor of Marketing at Kelley School of Business

Questrom School of Business

Associate Professor of Management & Organizations at Questrom School of Management

Brookings Institution

Nonresident Senior Fellow - Economic Studies at Brookings Institution

The Hebrew University of Jerusalem

Associate Professor at The Hebrew University of Jerusalem

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Professor of Service Innovation at -