Harvard VPAL

McCombs School of Business

Sr. Lecturer at McCombs School of Business

Harvard Business School

UPS Foundation Professor of Service Management, Emeritus at Harvard Business School

Professor at Brigham Young University

Professor, Sociology School of Social Sciences at UC Irvine

Fisher College of Business

Raymond E. Mason Chaired Professor Emeritus/Academy Professor at Fisher College of Business

Kellogg School of Management

Isaias N. Chaves Managerial Economics & Decision Sciences Assistant Professor of Managerial Economics & Decision Sciences at Kellogg School of Management

Boston University

Lecturer in Marketing at Boston University

University of Massachusetts Amherst

Senior Lecturer II Business Communication Program at University of Massachusetts Amherst

Darden School of Business

Associate Professor, Darden School of Business at Darden School of Business