Adjunct Professor of Law at Keio University

IE Business School

Professor, Master in Visual and Digital Media and Master in Customer Experience & Innovation at IE Business School

Frankfurt School of Finance & Management

Professor of Data and Supply Chain Analytics at University of Applied Sciences Worms/Lecturer for Prescriptive Analytics at Frankfurt School of Finance & Management

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Visiting Professor at Loughborough University/Visiting Professor at ESMT European School of Management and Technology at -

Harvard Business School

UPS Foundation Professor of Service Management, Emeritus at Harvard Business School

Haslam College of Business

McCombs School of Business

Assistant Dean for Instructional Innovation / Associate Professor of Instruction at McCombs School of Business

Amsterdam Institute of Finance

INSEAD Business School

Professor of Strategic Management at INSEAD Business School

Aalto University School of Business

Associate professor, Rock mechanics at Aalto University School of Business

IMD Business School

Adjunct Professor of Leadership and Negotiation at IMD Business School