Best executive courses in Negotiations in Malaysia

ICTD International Centre for Training and Development

Customer Care and Service Skills

What is good customer service? How can it go from good to great? What are the pitfalls that many perople experience when trying to deliver customer service? Does attitude count? What is the best way to handle difficult customers? What techniques can be used to reduce customer-service stress? Find...

ICTD International Centre for Training and Development

Project Close Out: Testing, Commisioning and Handover

In this course, you will analyze the issues when a dispute arises during the contract administration phase and examine its time and cost impacts on a project, thus preventing the dispute from becoming a claim. The time and energy expended in addressing claims resulting from unresolved disputes,...

ICTD International Centre for Training and Development

Fundamentals of Project Management

This course is designed for managers and staff, from a broad spectrum of industries, involved in different types of project work. It explains the fundamentals of managing any project. Delegates will learn how to manage and coordinate projects. In the current fast moving business environment,...

ICTD International Centre for Training and Development

Effective Leadership

Facilitation skills that you can adopt in your organization to deliver endless results. When you have completed this module you will be able to define the key concepts associated with leadership and you will be able to: Identify the main obstacles to effective leadership in the organization ...

ICTD International Centre for Training and Development

Advanced Human Resource Management

The Advanced Human Resources Management (AHRM) Training is an intensive 5 days’ program and is designed for HR and related executives who wish to broaden, sharpen and deepen their human resources management competencies. The AHRM integrates the latest human resources management concepts and...

ICTD International Centre for Training and Development

Effective Purchasing, Tendering and Supplier Selection

A five-day intensive program, for those who want to understand and implement the essential tools of Purchasing, Procurement and Buying. Participants will learn how to evaluate procedures and make needed changes to methods to improve customer service whilst achieving significant reductions in...

ICTD International Centre for Training and Development

Team Negotiation

Well, on paper it was a great idea. This project could take your company right up to the big leagues and provide your product line with the kind of clout that might even shake up the industry. There have been questions about which division is reporting to whom, and even within senior management...

ICTD International Centre for Training and Development

Basic Negotiation Skills

ICTD International Centre for Training and Development

Cost Saving Techniques in Negotiation

ICTD International Centre for Training and Development

Negotiation Strategies