Best executive courses in Negotiations in Malaysia

ICTD International Centre for Training and Development

Customer Care and Service Skills

What is good customer service? How can it go from good to great? What are the pitfalls that many perople experience when trying to deliver customer service? Does attitude count? What is the best way to handle difficult customers? What techniques can be used to reduce customer-service stress? Find...

ICTD International Centre for Training and Development

Technical Project Management

This course covers knowledge and practice in managing technical projects related to R&D, construction, capacity expansion, instrumentation and control, plant outages and more. Course Objectives By the end of this course the participant will able to: Identify potential problems and avoid...

ICTD International Centre for Training and Development

Team Negotiation

Well, on paper it was a great idea. This project could take your company right up to the big leagues and provide your product line with the kind of clout that might even shake up the industry. There have been questions about which division is reporting to whom, and even within senior management...

ICTD International Centre for Training and Development

Advanced Human Resource Management

The Advanced Human Resources Management (AHRM) Training is an intensive 5 days’ program and is designed for HR and related executives who wish to broaden, sharpen and deepen their human resources management competencies. The AHRM integrates the latest human resources management concepts and...

ICTD International Centre for Training and Development

Strategic Negotiation

The ability to negotiate successfully is one of the most basic of the businessperson’s skill sets. Significant positive or negative impacts are made to every organizations bottom line from the results of the negotiations conducted by their employees with outside firms. It is therefore essential...

ICTD International Centre for Training and Development

Preparing and Managing Contracts

Everyday significant revenues are made and lost by organizations as a result of the contractual terms and conditions governing contracts for the purchase of goods, equipment and services. Since all business activities are governed by contractual relationships, it is increasingly important for all...

ICTD International Centre for Training and Development

Effective Leadership

Facilitation skills that you can adopt in your organization to deliver endless results. When you have completed this module you will be able to define the key concepts associated with leadership and you will be able to: Identify the main obstacles to effective leadership in the organization ...

ICTD International Centre for Training and Development

Effective Purchasing Management

It is time for Purchasing to move from the low value, transaction, and administrative focus to being the high value strategically focused organization that’s adds competitive advantage to the organization. Bringing competitive advantage means applying the best practices implemented by world-class...

ICTD International Centre for Training and Development

Logistics & Transportation Management

Effective management of the flow of materials throughout an organization’s supply chain is of critical importance. In this programme you will learn how to: Utilize modern purchasing management techniques Sharpen your negotiation skills Manage inventories in a more productive manner ...

ICTD International Centre for Training and Development

Effective Procurement Management

The development and implementation of carefully crafted strategies for the acquisition of all goods, equipment, and services has become a critical issue in all organizations wishing to reduce operating cost while improving quality and productivity. This program explores key concepts forming the...