Best executive courses in Negotiations in Malaysia

ICTD International Centre for Training and Development

Advanced Human Resource Management

The Advanced Human Resources Management (AHRM) Training is an intensive 5 days’ program and is designed for HR and related executives who wish to broaden, sharpen and deepen their human resources management competencies. The AHRM integrates the latest human resources management concepts and...

ICTD International Centre for Training and Development

Resolving Claims in Construction Projects in Different Industries

Claims on construction projects due to changes and delays create a constant problem for clients, Contractor’s and Subcontractor’s making in failing to grasp the basic principles relating to claims and applying them properly. This course adopts a practical approach which can easily understood and...

ICTD International Centre for Training and Development

Managing Tender Specification & Contracts

A major portion of every organization’s operating cost is spent on outside goods and services. Based on this fact, executive management everywhere is determining that Managing Tenders, Specifications, and Contracts must emerge as a critical core competency if organizations are to increase...

ICTD International Centre for Training and Development

Strategic Negotiation

The ability to negotiate successfully is one of the most basic of the businessperson’s skill sets. Significant positive or negative impacts are made to every organizations bottom line from the results of the negotiations conducted by their employees with outside firms. It is therefore essential...

ICTD International Centre for Training and Development

Strategies to Increase Your Sales

You won’t improve sales without a winning process. You need easy-to-follow sales strategies that your sales team will be excited to use, and that is why we developed a systemized process that takes you from your sales preparation to customer purchases by placing focus on the relationships,...

ICTD International Centre for Training and Development

Customer Care and Service Skills

What is good customer service? How can it go from good to great? What are the pitfalls that many perople experience when trying to deliver customer service? Does attitude count? What is the best way to handle difficult customers? What techniques can be used to reduce customer-service stress? Find...

ICTD International Centre for Training and Development

Project Close Out: Testing, Commisioning and Handover

In this course, you will analyze the issues when a dispute arises during the contract administration phase and examine its time and cost impacts on a project, thus preventing the dispute from becoming a claim. The time and energy expended in addressing claims resulting from unresolved disputes,...

ICTD International Centre for Training and Development

Fundamentals of Project Management

This course is designed for managers and staff, from a broad spectrum of industries, involved in different types of project work. It explains the fundamentals of managing any project. Delegates will learn how to manage and coordinate projects. In the current fast moving business environment,...

ICTD International Centre for Training and Development

Effective Leadership

Facilitation skills that you can adopt in your organization to deliver endless results. When you have completed this module you will be able to define the key concepts associated with leadership and you will be able to: Identify the main obstacles to effective leadership in the organization ...

ICTD International Centre for Training and Development

Effective Purchasing, Tendering and Supplier Selection

A five-day intensive program, for those who want to understand and implement the essential tools of Purchasing, Procurement and Buying. Participants will learn how to evaluate procedures and make needed changes to methods to improve customer service whilst achieving significant reductions in...